Terms and Conditions

Welcome to Exclusiba. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products, including Indian Katan Banarasi sarees, three-piece suits, and other products, through our e-commerce platform. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions 1.1 By accessing and using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
   1.2 We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Orders 2.1 All products listed on our website are subject to availability. We reserve the right to limit the quantities of any products we offer.
   2.2 We have made every effort to display the colors and images of our products accurately. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
   2.3 Once an order is placed, you will receive an email confirmation. Please ensure that your email address is accurate to receive order updates.
   2.4 We reserve the right to cancel or limit orders that appear to be placed by dealers, resellers, or distributors.
3. Payment and Pricing: Prices for our products are subject to change without notice.
   3.2 We accept various forms of payment as specified on our website. All payments must be made in full before the shipment of any products.
   3.3 In case of pricing errors, we reserve the right to cancel any orders placed for the incorrectly priced products, even if your order has been confirmed.
4. Shipping and Delivery 4.1 We ship our products to the address provided during checkout. Please ensure all delivery information is accurate to avoid delays.
   4.2 Delivery times may vary depending on your location and the shipping option selected. We are not responsible for delays caused by unforeseen events, such as customs clearance or courier delays.
   4.3 Risk of loss or damage to the products passes to you upon delivery.
5. Returns and Refunds 5.1 Due to the nature of our products, returns, and exchanges are only accepted under the following conditions:

The item must be unworn, unused, and in the same condition as when received.
The item must be in its original packaging. 5.2 Requests for returns must be made within 7 days of receipt.
5.3 To initiate a return, please contact our customer service team with your order details.
5.4 Refunds will be processed once we receive and inspect the item. Shipping costs are non-refundable.
5.5 Customized or personalized products are non-refundable unless defective or damaged upon receipt.

6. Intellectual Property 6.1 All content on our website, including images, logos, text, and graphics, is the property of Exclusive and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
7. Limitation of Liability 7.1 Exclusive will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.
   7.2 Our liability is limited to the purchase price of the products.
8. Governing Law 8.1 These Terms and any disputes arising from your use of our website or purchase of products will be governed by the laws of Bangladesh, without regard to its conflict of laws principles.
9. Changes to Terms 9.1 We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Please check this page regularly to stay informed of any updates.
10. Contact Information If you have any questions about these Terms and Conditions, please get in touch with us at:
    Exclusive
    Email: exclusiba1@gmail.com
    Phone: 01881513326